Private styling consultations, atelier inquiries, and dedicated client service.
Our Parisian style directors provide one-on-one virtual consultations via video conference or in-person appointments at our Avenue Montaigne flagship. Submit an inquiry through the form above selecting "Private Styling Consultation", and an advisor will respond within 4 business hours.
All orders over $99 qualify for complimentary express carbon-neutral shipping. Orders are dispatched within 24 hours in signature Dilesse archival presentation boxes. Delivery takes 2–4 business days across Europe and North America.
Yes. Select runway silhouettes and bespoke overcoats can be customized in sleeve length, hem, and waist taper prior to dispatch. Please submit your exact measurements with your inquiry or consult with our master tailors.
We provide complimentary 30-day white-glove returns. A prepaid return shipping label and resealable luxury packaging are enclosed with every parcel. Refunds are credited to your original payment method upon receipt at our atelier.
